AI AND AUTOMATION WORK

Work. What runs, what broke, what I fixed.

7 entries2025 to 2026Three case studies

09/2026 LIVE
Emma
Web sales agent, in the konectiz.com widget. Qualification interview, honest disqualification, books a 20-minute discovery consultation. Text first, voice in one click.
Voice and text agentLive since 09/2026
2025 to 2026
Voice agent fleet
A demo gateway on a single number, routing by spoken keywords to 7 verticals, bilingual end to end. Audited in August 2026: 100 conversations reviewed, a prioritised defect list.
AI voice system12 agents, 238 tools, 40 documents
2026CASE STUDY
Bilingual end to end
From DTMF that did not fire reliably to a spoken switch, confirmed mid-call.
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Engineering decisionDTMF dropped
2026CASE STUDY
Live call memory
The sender writes a memory, the receiver reads it before its first word and opens with a recap.
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Agent to agent transfer1 to 2 s, verified on a real call
2026 LIVE
Konectiz Campaigns
A team application for running a social presence. Four roles, campaigns, approvals, calendar, an AI studio and posters rendered on the server. Publishing to LinkedIn, Facebook and Instagram is built in n8n, waiting for the accounts to be connected.
SaaS applicationLive, campaigns.konectiz.com
2026 PREVIEW
Homeskool
Community platform for homeschooling families in Québec. Map, activities, groups, messaging, moderation, admin console, public roadmap with member voting.
Community platformDeployed, in private preview
2026CASE STUDY
A data leak found and closed
In a production Postgres database, the anonymous role and then the authenticated role could read a secret column through the REST API, bypassing the bot protection placed in front of it. Closed twice, because an automated scanner had "fixed" it backwards and reopened it.
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Security, PostgresClosed twice

Emma

Voice agent fleet

Bilingual end to end

Live call memory

Konectiz Campaigns

Homeskool

A data leak found and closed